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  • TIDE Downtime

    On Tuesday, February 13th the TIDE system will be down for maintenance from approximately 6pm to 9pm. TIDE will be inaccessible during this time. We apologize for any inconvenience this may cause.

    For questions or concerns regarding this downtime, please contact the Ohio Help Desk at ohhelpdesk@air.org, 877-231-7809 option 2. 

    Added February 5, 2018
  • iOS 11.1 Now Supported

    Due to a security concern with iOS 11.0, AIR is unable to support iOS 11.0. Apple has released iOS 11.1 and AIR has verified that this corrects the security concern in 11.0.  Districts may update their iPad devices to iOS 11.1. Devices with iOS 11.0 will continue to be blocked from accessing the testing sites. As a reminder, AIR supports the three most recent versions of iOS for secure student testing. With support for iOS 11.1 now available, support for iOS 8.x has ended.

    The Online System Requirements document has been updated accordingly.

    Added November 13, 2017
  • ORS and TIDE Downtime

    The Online Reporting System (ORS) will be down for maintenance starting at 8:00 PM on October 18 until approximately 8:00 AM on October 23. ORS will be inaccessible during this time.

    The TIDE system will be down for maintenance October 19 from 6:00 PM - 10:00 PM. TIDE will be inaccessible during this time.

    We apologize for any inconvenience this may cause. For immediate assistance please contact the Ohio Help Desk at ohhelpdesk@air.org, 877-231-7809 option 2.

    Added October 16, 2017
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