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Frequently Asked Questions

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FAQ - Announcements and Important DatesAnnouncements and Important Dates

  • Upcoming and archived Ohio assessment dates can be viewed by clicking the Important Dates quick link on the right side of the portal homepage. Users can view the Important Dates in either a list or grid view.

  • The three most recent announcements are displayed in the center column of the portal homepage. Each user page also displays the three most recent announcements relevant to that user on the right side of the page. The Announcements section contains an archive of all announcements and can be accessed by clicking the Announcements header at the top of any Ohio portal page.

  • For district personnel, AIR suggests checking the Ohio portal on a daily basis during test windows to ensure that announcements and important dates are not missed. Once a week is recommended outside of test windows. The most recently added announcements are listed first and those less than one month old will have “New!” displayed to the left of the announcement header.

  • Prior to each Ohio assessment administration, the administration’s manual(s) will be posted to the Ohio portal under the Administration Manuals and Guidance Documents resources folder. The administration manual will typically contain a list of important dates for that administration near the beginning of the manual.

FAQ - Test Administration PreparationTest Administration Preparation

  • Test administrators who will be testing students online should review the Test Administrator Certification Course and Companion Doc, the Test Administrator Practice Site, and the Test Administrator User Guide. Test administrators should also view the test administration manuals and resources for the appropriate administration. Test administrators who will administer online tests must review the Online Testing Highlights and Script for the administration.

    Test administrators who will be testing students on paper should review the manuals for instructions regarding testing using paper materials as well as paper testing scripts and directions

  • Refer to the Ohio Accessibility Manual on the Department website and under the Administration Manuals and Guidance Documents resources folder on the portal.

  • Yes. Districts must Pre-ID every student who takes a test, regardless of whether the student tests online or on paper. For information on marking student eligibility and test mode, refer to the Guidance Document for Ohio Pre-ID Files, Ohio Pre-ID File Layout and the TIDE Upload Files, located under the TIDE Support Documents resource folder on the portal.

FAQ - User AccountsUser Accounts

  • Step by step directions on activating user accounts and resetting passwords are available in the TIDE User Guide.

  • A summary of user roles can be found in the Online User Role Matrix. Additional information about user roles is in the TIDE User Management Guidance Document and the TIDE User Guide. These resources are available under the TIDE Support Documents resource folder on the portal. 

  • Personnel who will administer Ohio’s State Tests online need accounts to access online systems. DTCs (or a designee) need to create these accounts in TIDE. The person administering the tests will be assigned either the Teacher (TE) role or the Test Administrator (TA) role in TIDE. Doing so will provide these users an appropriate level of access to TIDE, the Test Delivery System, and the Online Reporting System (ORS).

    Personnel that will administer Ohio’s State Tests on paper will need  to have an account with appropriate ORS access if the user will need to have access to student scores.

  • No. User accounts can be associated with multiple schools and districts. Test coordinators add users to each school where the user administers tests. For Ohio’s State Tests, students cannot join a session unless the user who created the session is associated with the same school where the student is preidentified. See the TIDE User Guide for more information about how to add a user to multiple schools.

FAQ - Systems ResourcesSystems Resources

  • To download the secure browser for your operating system, refer to Secure Browsers on the Portal home page and the Secure Browser Installation Manual.

  • Refer to the Online Systems Resources page for information regarding: TIDE Support Documents, Online Reporting System (ORS) Support Documents, User Guides and Tutorials.

  • AIR intends to support a new version of a currently supported operating system within 90 days of official release. If AIR is able to test the new operating system in less time, we will add the OS to the “supported” list when it is verified. If we find serious issues with a new operating system version, it can sometimes take longer than 90 days. For this reason, you should disable automatic operating system updates. For more information on supported operating systems refer the Online System Requirements document on the Ohio’s State Tests Portal.

  • Student testing requires the use of the secure browser or secure test app. Other sites, including the Test Administrator Interface and Practice Sites, can be accessed from a supported browser.

    For Chrome and Firefox, which are released on rapid cycles (approximately every six weeks), AIR does not block new versions from accessing the Test Administrator Interface and Practice Sites. We work closely with Google and Mozilla (respectively) to ensure compatibility between their browsers and our systems.

    For Internet Explorer and Safari, AIR does block new versions from accessing the Test Administrator Interface and Practice Sites until we can verify that all features work correctly. This typically takes 90 days but can be longer in some cases.

    For all supported browsers, AIR will periodically update the Online System Requirements document with newer versions as they have been verified.

  • The Student Practice Site can be accessed via any supported web browser by clicking the Practice Tests quick link on the portal homepage. The Student Practice Test Site can also be accessed via the AIR Secure Browser or Secure Test App, available for download by clicking the Secure Browsers quick link on the portal home page. The TA Practice Site can be accessed via any supported web browser by clicking the Teachers/Test Administrators or Test Coordinators user cards on the portal homepage and then clicking the TA Practice Site card.

  • Student Testing Site Tutorials, Item tutorials, the Practice Site Guidance Document, Scoring Guides and additional resources are available on the Student Practice Resources page, accessible via the Resources tab at the top of any portal page.

  • Resources regarding technology preparation, system requirements, technical specifications, and installing the AIR Secure Browser or Secure Test App are available on the Technology Resources page, accessible via the Resources tab at the top of any portal page.

  • Ohio TIDE can be accessed by clicking the TIDE card from the Teachers/Test Administrators or Test Coordinators user pages or directly at: oh.tide.airast.org.

    More information on accessing and navigating TIDE can be found in the TIDE User Guide located under the TIDE Support Documents resource folder on the portal.

  • Resources pertaining to TIDE can be located on the portal by clicking the Resources folder at the top of the Ohio portal page, then clicking Online Systems Resources and then TIDE Support Documents.

  • ORS can be accessed by clicking the Online Reporting System card from the Teachers/Test Administrators or Test Coordinators user pages or directly at: oh.reports.airast.org.

    More information on accessing and navigating ORS can be found in the ORS User Guide located under the ORS Support Documents resource folder on the portal.

  • Resources pertaining to ORS can be located on the portal by clicking the Resources folder at the top of the Ohio portal page, then clicking Online Systems Resources and then ORS Support Documents.

  • The TIDE User Guide, ORS User Guide and TA User Guide can be located on the portal by clicking the Resources folder at the top of the Ohio portal page, then clicking Online Systems Resources and then User Guides.

  • TIDE, ORS and Test Administrator tutorials can be located on the portal by clicking the Resources folder at the top of any Ohio portal page, then clicking Online Systems Resources and then Tutorials. The tutorials listed here are not required but do offer users valuable visual instructions on how to use these systems.

  • The OELPA administration manuals, training webinar, DEI user guide, the headset ordering site and other OELPA resources are located on the Ohio English Language Proficiency Assessment (OELPA) portal page on the Ohio Assessment Systems portal at: oh.portal.airast.org.

    OELPA resources can also be accessed from the Ohio’s State Tests portal homepage by selecting OELPA Resources from the Resources tab at the top of the Ohio portal page.

  • The OELPS administration manual, scoring documentation, DEI user guide, and other OELPS resources can be located by selecting the Ohio English Language Proficiency Assessment (OELPA) portal card from the Ohio Assessment Systems page at: oh.portal.airast.org and selecting the OELPS Resources portal card.

    OELPS resources can also be accessed from the Ohio’s State Tests portal homepage by selecting OELPS Resources from the Resources tab at the top of the Ohio portal page.

  • The OGT administration manual and appendices, OGT DEI user guide, and other OGT resources can be located on the Ohio’s State Tests portal homepage by selecting Ohio Graduation Tests Resources from the Resources tab at the top of the Ohio portal page.

  • The AASCD administration manuals and other AASCD resources can be located by selecting Alternate Assessments from the Home tab at the top left of the Ohio’s State Tests portal page or by selecting the Ohio Alternate Assessment Portal card from the Ohio Assessment homepage at oh.portal.airast.org.

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